WHO WE ARE

About New Life

supporting communities since 2000

Who WE ARE

New Life Community Services (NLCS) is a social service agency committed to strengthening individuals & families across life’s stages, especially those facing greater vulnerability or disadvantage.

We support children & youths via safe, stable environments where they grow in confidence, character & life skills — across 9 childcare centres, 3 student care centres & 2 youth hubs, alongside literacy, mentoring, early intervention & after-school programmes.

As children thrive when families are supported, we work closely with families facing financial & social challenges, providing financial assistance, case management & counselling to address needs while building stability.
We also support seniors via active ageing programmes that foster wellbeing, social connection & a continued sense of purpose.

Guided by a faith-based ethos of care, dignity & compassion, we serve all backgrounds with no strings attached. New Life Community Services is a full member of the National Council of Social Service & an Institution of a Public Character.

Loving our community as Christ does, we nurture children in confidence & compassion, guide youths through life’s transitions to their highest potential & enable seniors to stay connected & fulfilled — so they live with connection, hope & purpose, then go on to create positive impact in their own community.

Missional
Purpose

OUR CORE VALUES

Our core values of Growth, Resilience, Accountability, Collaboration and Empathy are the means of GRACE by which we serve the community.

G

Growth

We keep growing to expand our competency & capacity so we can be relevant & excellent.

R

Resilience

We stay steadfast, facing adversity with optimism & commitment to find meaning in challenges to bounce back stronger.

A

Accountability

We take ownership of our work & strive to deliver excellence. We do the right thing even when it costs us.

C

Collaboration

We believe we are stronger when we are united. We work together as one to achieve our missional purpose.

E

Empathy

We care deeply for our clients & colleagues’ well-being. We show support to one another in genuine love & compassion.

Affiliations

We are glad we do not work alone. We synergise with partners in the community such as schools, grassroots, fellow voluntary social service agencies as well as government agencies.

Registered Society

Registered under the Societies Act on 3 March 2000

Registration No.: 305/99 WEL
Unique Entity No.: T00SS0057E

Registered Charity

Registered under Charities Act on 13 Aug 2001

Registration No.: 1518

Full Member of National Council of Social Service

since 16 Sep 2002

Institution of a Public Character

under the sector administration of the Ministry of Social and Family Development since 18 November 2002

Reference No.: 2002-122 NLC

Our JOURNEY

2000
  • Registered as a Society
  • • Registered as a Charity
  • • Opened the first Childcare centre in Bukit Panjang
2001
2002
  • Launched Family Life and Home Care Services
  • Received full NCSS Membership
  • Awarded IPC (Institution of a Public Character) Status
  • • Launched Youth Services through school-based counselling, talks and camps
2003
2004
  • Restructured services into four centres: Childcare Centre, Family Life Centre, Community Health Centre and Youth Centre
  • • Opened the first Youth Hub in Bukit Panjang
2005
2008
  • Evolved corporate vision to focus on mentoring the next generation
  • • Launched Project Love financial assistance scheme
  • • Launched full scale of operations for Children Services
  • • Started youth work in Woodlands through Sports Challenge, school-based work and drop-in centre
2009
2010
  • Celebrated 10 Years
  • • Opened first Student Care centre in Bukit Panjang
  • • Changed organisation name from “New Life Community Services” to “New Life Community Services” as a multi-local and multi-services agency
2011
2012
  • Opened second Youth Hub in Woodlands
  • • Awarded childcare centre in Woodlands and a facility in Junction 10
  • • Rebranded new corporate logo
2014
2015
  • Opened second Childcare Centre in Woodlands
  • Started work with Reformative Training Centre
  • • Opened third Childcare centre in Junction 10
2016
2017
  • Opened third Youth Hub in Junction 10
  • SPARK accreditation of Childcare centre in Bukit Panjang and Woodlands
  • • Reopened the renovated Youth Hub in Bukit Panjang
2018
2019
  • SPARK accreditation of Childcare centre in Junction 10
  • • Celebrated 20 Years
  • • Opened second Student Care centre in Teck Whye
  • • Awarded the Star Partner Award under the Public Sector Transformation (PST) Awards
2020
2021
  • Celebrated 21 Years
  • Opened third Student Care Centre at Woodlands
  • Started Silvercare services with active ageing programmes in Bukit Panjang
  • Launched Blessed2BLESS community event
  • • Started Childcare Early Intervention (EI) team
  • • Started “Hub of Hope” model at Fajar Youth Hub
2022
2023
  • Awarded Charity Transparency Award
  • Signed Five-Party MOU to Strengthen Community Care Services in Bukit Panjang
  • Started Silvercare in Woodlands
  • Adopted “Hub of Hope” model at Woodlands Youth Hub
  • • Rebranded New Life Childcare as New Life Preschool & expanded Partner Operator status from ECDA
  • • Started operating Active Ageing Centre (Care) @ Jelapang
2024
2025
  • Celebrated 25 years since founding in 2000
  • Addition of Gym Tonic facilities at AAC@Jelapang
  • Strengthened developmental support & inclusion for children across Childcare & Student Care centres
  • Attained national Cyber Essentials certification

Be Part of The Work We Do

At New Life, the work is never done alone. You can be part of it by volunteering your time, joining our team, or partnering with us to support children, youths, families, and seniors in our community.